Refund and Cancellation Policy

REFUNDS

Jim’s Travel Link acts as a travel agent. We arrange travel services and sell travel related products on behalf of suppliers such as airlines, tour and cruise operators, car hirers and accommodation providers. In doing so Jim’s Travel Link gives no warranty nor makes any representation regarding the services to be supplied or the products purchased by you. Your booking will be subject to the terms and conditions applied by the provider of the service or products. You agree that if the travel services or products are not supplied in accordance with your booking your remedy lies with the service provider and not Jim’s Travel Link. We do however, charge a service fee for our services.

CANCELLATIONS

If you cancel your booking you may incur a cancellation charge. The amount of this charge will vary depending on when the cancellation is made and the terms and conditions of the supplier of travel services or product. If you are entitled to a refund please note that the supplier will be issuing your refund, not Jim’s Travel Link. We will act on your behalf to make sure you receive all that you are due and in a timely fashion. Jim’s Travel Link does not charge a cancellation fee, however, the original service fee is not refunded thereby making it serve as the cancellation fee.